[Customer Story] Disassembling a Guitar to Save on International Shipping Costs

by TSAgency | Sep 21, 2025 | Forwarding Service Japan

When Shipping Gets Expensive Sending items overseas can be surprisingly costly, especially when the package is long or bulky. Sometimes, simply disassembling an item can make a huge difference, reducing both the package size and the international shipping fee. This...

[We Shipped It!] Nissan GTR Finisher Front Pillar Sent to Australia

by TSAgency | Jul 17, 2025 | Forwarding Service Japan

Today, we’d like to share a rather unique request we recently received. A Request from a GTR Owner in Australia One day, we received an email from a customer living in Australia. The request?They were looking to purchase a finisher front pillar for their Ni ssan GTR...

[Real Customer Story] How We Helped Return a Lost and Found Laptop and Tablet from Narita Airport to Overseas

by TSAgency | Jul 8, 2025 | Forwarding Service Japan

Left Behind at an Airport: A Common Travel Mishap The end of an international trip often comes with a deep sigh of relief, and occasionally, a moment of forgetfulness. In this real customer story, we share how Customer A, a traveler visiting Japan from overseas,...

What to Do When You’ve Left Something in Japan

by TSAgency | Apr 27, 2025 | Forwarding Service Japan

In 2024 Japan welcomed a record 36.87 million foreign travelers, surpassing pre-pandemic highs. With that surge came an unprecedented 29.79 million lost property reports filed at police stations, airports, railways and hotels nationwide. Misplacing something in Japan...

Why Overseas Credit Cards Fail in Japan and How to Avoid Issues

by TSAgency | Sep 20, 2024 | Forwarding Service Japan

Many tourists and expatriates visiting Japan face the frustrating situation where their overseas credit cards don’t work. This can cause unexpected trouble during a trip. In this article, we’ll explain the reasons why overseas credit cards may not work in Japan, and...

How We Simplified Rakuten Cosmetics Shipping

by TSAgency | Aug 29, 2024 | Forwarding Service Japan

Recently, an Australian customer purchased cosmetics from multiple shops on Rakuten Japan. The items were sent to Forwarding Service Japan’s warehouse, where they were consolidated into a single box and reinforced for international shipping. The total cost was...