About Us

Forwarding Service Japan, a service by TSAgency Inc., is here to bridge the gap between international customers and Japan’s unique, high-quality products. We aim to make shopping in Japan accessible and straightforward, offering a range of services tailored to meet the needs of our global customers.

Our Commitment

At Forwarding Service Japan, we’re dedicated to providing reliable, hassle-free services that make it easy for you to bring Japan’s finest products to your doorstep. Whether you’re looking to purchase items from Japanese stores, participate in auctions, or need a proxy shopper for in-person buys, we’re here to make the process seamless.

Notation Based on the Specified Commercial Transaction Law of Japan

In line with Japan’s Specified Commercial Transaction Law, here’s a quick overview of our services:

• Services Offered: Forwarding, proxy shopping, pre-inspection, and Japan distributor support.
• Service Fees: Costs vary depending on the service package chosen. Check out our Price Details page for more information.

• Additional Costs

  • Product Price: Cost of the purchased items.
  • Shipping Fees: International forwarding and delivery charges.
  • Transfer Fees: Payment transfer costs.
  • Import Taxes: Import duties and taxes required by your country.
  • Miscellaneous: May include storage fees for extended storage, travel costs for in-person purchases, and any other related expenses.

  Item Restrictions & Returns

  • Quantity Restrictions: While most items have no specific limits, some products may have restrictions based on size, weight, or type, as per Japanese laws and shipping rules.
  • Return and Refund Policy: If an item arrives with a defect, we’ll help you negotiate with the original seller within a week of delivery at no extra cost. Please remember that returns and refunds depend on the seller’s policies, and return shipping fees may apply.

  Order Processing

  • Delivery Time: Delivery times depend on product availability, seller response, and your location. We’ll keep you informed about any expected delays.
  • Payment Methods: We offer a range of payment options for your convenience. Please contact us for details.

  Important Information

  • Import Restrictions: Some items may be restricted or banned based on your country’s import laws. We recommend checking for any restrictions before placing an order.
  • Import Taxes & Duties: You are responsible for any import taxes, duties, or fees that may apply in your country.